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Well okay.. I’ll fix your computer

But I won’t come over. So, no drinking coffee.. no chatting about the weather.. no home made cookies.. nothing.. I’ll just fix your computer, I’ll do it quick and this is how:

  1. Tell/text them to call you whenever it suits you
  2. Tell people to go to http://www.teamviewer.com
  3. Tell them to click ‘join session’
  4. Tell them to click the yellow bar and click ‘download file’
  5. Tell them to click on ‘Run’
  6. Ask them their session ID
  7. Ask them their 4 digit password
  8. Start teamviewer yourself and connect
  9. Tell them you can see their screen and ask them to show the problem instead of describing it
  10. Since you can control their mouse, you can fix most problems while they are talking
  11. (optional) Buy the T-shirt to avoid further occurrences…

Check out the following site, it does only contain things you already know, but it may seem valuable to those pesky n00bs with their computer problems: http://www.fixingmycomputer.com/

I use Ubuntu Linux and run TeamViewer using Wine to fix other peoples Windows systems.. ironic?!

Maurits

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